ADA Accessibility

Assistive Listening Devices
As a service to our guests who are hearing impaired, the University of Phoenix Stadium has been equipped with an assistive listening system and mobile captioning device. The service provides real-time captions and assistive listening for most public address announcements, and it provides audio description for the play by play action. The handheld devices are available for check out at the Guest Services booth located behind section 103 near gate 1. Please call 623-433-7120, at least two weeks in advance, to confirm that assistive listening devices are available for the event you will be attending.

Sign Language Interpreters
University of Phoenix Stadium is happy to make arrangements for interpretive services for our hearing impaired guests. Interpreters can be arranged by contacting our Guest Services Department at 623-433-7120. Requests should be made a minimum of two (2) weeks prior to the event.

Disabled Cart Service
A courtesy cart service is available at cardinals games to disabled fans from disabled parking areas to the stadium plaza security checkpoints. These carts are for disabled fans and one companion only. The carts will only take fans to the closest entrance. There is no cart service available inside University of Phoenix Stadium. The cart service will be available two hours prior to the game until one hour following the conclusion of the game. Fans should wait at the large red numbers and letters outside of the gates for carts to meet them when exiting.

Disabled Parking
All Sportsman’s Park carparks and other Cardinals game day parking lots have signed disabled parking spots over 2,000 in all. Vehicles must have a valid Cardinals parking hangtag to enter these parking areas. Please contact the Arizona Cardinals Box Office at (602) 379-0102 for more information. For mega events, including the Tostitos Fiesta Bowl, please contact the respective organization in charge of the event.

Disabled Seating
Disabled seating is located on all three concourses at University of Phoenix Stadium, including all lofts and field boxes. All levels can be accessed by the elevators located near the five stadium entrance locations. One power outlet is available at each disabled seating platform for the use of guests with electric wheelchairs and other medical equipment.

Payphones/TDD Phone
University of Phoenix Stadium does not have any payphones available to fans. However, fans can request the use of a phone at any of the four Guest Services locations if needed. A TDD phone for hearing and speech impaired fans is located at the Guest Services office next to Gate #1.

Restrooms
There are 77 restrooms located throughout University of Phoenix Stadium. All men, women and family restrooms are ADA accessible and equipped with a baby-changing table. Please ask any staff member for directions to the closest restroom.